Privacy policy
Last updated: July 2026
1. Introduction
At KODA ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit mykodashop.com ("Site"), make a purchase, contact us, or otherwise interact with our services.
By using our Site, you agree to the practices described in this Privacy Policy.
2. Personal Information We Collect
Depending on how you interact with our Site, we may collect the following information:
Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers; KODA does not store full payment card details)
Order history and purchase information
Communications with our customer support
IP address
Browser type and device information
Website usage information collected through cookies and similar technologies
3. How We Collect Your Information
We collect information:
Directly from you when you place an order, contact us, subscribe to emails, or create an account;
Automatically through cookies, analytics tools, and similar technologies when you browse our Site;
From trusted third-party service providers including Shopify, payment processors, shipping providers, and analytics services.
4. How We Use Your Information
We use your personal information to:
Process and fulfil your orders;
Process payments securely;
Arrange shipping and delivery;
Provide customer support;
Communicate regarding your purchases;
Improve our website, products, and customer experience;
Detect and prevent fraud or unauthorised activity;
Comply with legal obligations;
Send promotional emails where you have agreed to receive them.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
5. Shopify and Third-Party Service Providers
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products.
Your personal information may be processed by Shopify and trusted third-party providers who assist us with:
Payment processing;
Order fulfilment;
Shipping and delivery;
Website hosting;
Customer support;
Analytics;
Fraud prevention.
These providers only receive the information necessary to perform their services and are required to protect your information.
For more information about Shopify's privacy practices, please visit:
https://privacy.shopify.com
6. Cookies
Our Site uses cookies and similar technologies to:
Remember your preferences;
Keep items in your shopping cart;
Improve website performance;
Analyse website traffic;
Provide a better shopping experience.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
7. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
Shopify;
Payment providers;
Shipping and fulfilment partners;
Technology and website service providers;
Government authorities where required by law.
8. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to:
Fulfil your orders;
Provide customer support;
Comply with legal obligations;
Resolve disputes;
Enforce our policies.
When your information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
10. Your Rights
Depending on applicable Australian privacy laws, you may have the right to:
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of personal information where legally permitted;
Withdraw consent to marketing communications.
To exercise any of these rights, please contact us using the details below.
11. Children's Privacy
Our Site is not intended for children under the age of 16.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.
12. International Data Transfers
Because Shopify and some of our service providers operate internationally, your personal information may be transferred to and processed in countries outside Australia.
Where this occurs, we take reasonable steps to ensure your information receives an appropriate level of protection consistent with applicable privacy laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or privacy practices.
The updated version will be posted on this page together with the revised "Last updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Business Name: KODA
Website: mykodashop.com
Email: mykodashop@gmail.com
Location: Australia